Privacy Policy

Effective Date: November 2, 2025

This Privacy Policy explains how Derek's Service Solutions("we", "us", or "our") collects, uses, discloses, and protects personal information when you contact us, use our website, or request our services (furniture assembly, wall mounting, junk removal, dumpster rentals, and related labor).

Information We Collect

• Contact information: name, phone number, email address, and service address when you request a quote or schedule services.
• Service details: information about the services requested, job notes, and any photos you provide.
• Payment information: if you pay online we use third-party payment processors (we do not store full card numbers on our site).
• Device and usage data: basic technical info (IP address, browser) collected by website analytics tools.

How We Use Your Information

• To respond to inquiries, provide estimates, schedule and perform services, and process payments.
• To communicate with you about job details, confirmations, and follow-ups.
• To improve our website, services, and customer experience.

Sharing & Disclosure

We do not sell or trade your personal information. We may share information with:

• Service providers who help deliver our services (payment processors, scheduling tools, or contractors) on a need-to-know basis.
• Legal authorities if required by law.

Third-Party Services

We may use third-party services (for example, website analytics, advertising platforms, or payment processors like Square). Those services have their own privacy policies — please review them for details about how they use data.

Security

We take reasonable steps to protect information from unauthorized access, disclosure, or alteration. No method of transmission or storage is 100% secure; however, we maintain safeguards appropriate to the sensitivity of the information.

Your Choices & Rights

• You may request access to, correction of, or deletion of your personal information by contacting us (contact info below).
• If you no longer want to receive marketing communications, tell us and we will stop.

Retention

We retain personal information as needed to provide services, comply with legal obligations, resolve disputes, and enforce our agreements. When information is no longer required, we will delete or anonymize it where practical.

Children

Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13.

Changes to This Policy

We may update this Privacy Policy from time to time. The "Effective Date" at the top will reflect when changes were made. Please check this page periodically for updates.

Last updated: November 2, 2025